Insured Patient

At Prospera Global Assists, we understand that navigating international healthcare with insurance can be complex. Our dedicated team is here to simplify this process, ensuring you receive the best possible care while maximizing your insurance benefits. Whether your insurance is part of our extensive network or not, we're committed to providing a smooth, worry-free experience for your medical treatment abroad.

Our Process

Initial Consultation

Share your medical needs and insurance details with our team

Insurance Verification

We'll check your coverage and benefits for the proposed treatment

Provider Matching

We'll connect you with suitable healthcare providers within your insurance network

Treatment Planning

Receive a comprehensive treatment plan and cost estimate

Insurance Approval

We'll work with your insurance company to obtain approval for the planned treatment

Guarantee of Payment (GOP)

Once approved, we'll secure a GOP from your insurance and place it with the healthcare provider

Direct Billing Setup

For in-network insurance, we arrange direct billing with the healthcare provider

Travel Coordination

We assist with travel arrangements and necessary documentation

Treatment

Receive your medical care with our continuous support

Post-Treatment Support

We help with follow-ups and any necessary insurance claim documentation

Additional Information

At Global Health Connect, we're committed to making world-class healthcare accessible and affordable. As a self-pay patient, you have the freedom to choose your provider and treatment plan, and we're here to guide you every step of the way. Your health and satisfaction are our top priorities.

Network Partnerships

We continually expand our network of insurance partners to provide more direct billing options for our patients.

Insurance Education

Access our resources to better understand international health insurance and how to maximize your benefits.

Customized Support

Every patient is assigned a dedicated case manager to provide personalized assistance throughout their healthcare journey.

Continuous Care Coordination

Learn about how we handle emergency situations and work with your insurance for urgent care needs.

Continuous Care Coordination

We ensure seamless communication between your home healthcare providers and international treatment team.

Dos

Do provide complete and accurate insurance information upfront.
Do ask questions about your coverage and potential out-of-pocket expenses.
Do inform us of any pre-existing conditions or previous treatments.
Do keep all medical records and receipts organized.
Do follow pre-authorization procedures required by your insurance.

Don'ts

Don't assume all treatments will be covered; always verify with us and your insurance.
Don't forget to bring your insurance card and relevant documentation to your treatment.
Don't hesitate to ask for clarification on any aspect of your treatment or billing.
Don't skip follow-up appointments or ignore post-treatment instructions.
Don't pay for services that should be covered without consulting us first.

FAQs

Q1: What if my insurance isn't in your network?

We can still assist you! We'll help you understand your out-of-network benefits and support you in preparing documentation for reimbursement.

Q2: How do I know if my treatment is covered?

Our team will work directly with your insurance provider to verify coverage for your specific treatment plan.

Q3: What happens if there's a dispute with my insurance company?

Our experienced team will advocate on your behalf, providing all necessary documentation to support your claim.

Q4: Can you help with pre-authorization for my treatment?

Yes, we'll guide you through the pre-authorization process and liaise with your insurance company as needed.

Q5: What if I need additional treatment that wasn't initially planned?

We'll promptly communicate with your insurance provider to verify coverage for any additional treatments.